Learn About My Cloud OS 5 Web and Mobile App Audio and Video PlaybackSupport

Edited, ripped, pirated files are not supported.

Files with more than one audio steam is not supported.

Transcoding is supported on My Cloud PR2100 and PR4100.
It is not supported on any other model.

Unsupported files must be downloaded.

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Answer ID 3476: Resolve Web App Download and Unable to Show File Preview Message on a My Cloud Home