macOS Disk Utility First Aid
Use First Aid to check and fix errors on drives formatted for use on macOS.
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Answer ID 14800: How to Check External Drive for Errors or Failure using macOS Disk Utility First Aid.
Third-Party Data Recovery
Software can be used if First Aid cannot fix the drive.
View the Use of Third-Party Software or Websites disclaimer.Western Digital Support cannot help with third-party software or hardware.
- Disk Warrior is repair software.
It is not free and must be purchased. - Data Rescue is data recovery software.
It comes with a demo license and can be purchased.
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Answer ID 18754: Third-Party Data Recovery Software for Windows and macOS
Data Recovery Service
IMPORTANT:Western Digital does not provide data recovery services.
Contact one of our Data Recovery Partners.
Any agreement you may reach with the service provider is a matter between you and the service provider.
Western Digital makes no warranty, express or implied, regarding the services provided by the service provider, including but not limited to, any warranty regarding the quality or reliability of services performed by it.
Your selection of the service provider is at your own risk. Western Digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to any loss of data contained on a Western Digital hard drive.
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Western Digital Warranty Policy
