Steps to Pin Reset and System Only Restore My Book Live and My Book Live Duo

WD My Book Live has reached its end of support life cycle.
WDC-21008 Recommended Security Measures for WD My Book Live and WD My Book Live Duo

Need more help?

• Answer ID 28917: WD My Book Live End of Support
• Answer ID 28740: Western Digital Product Lifecycle Support Policy

Critical: The process is Not Data Destructive. It will not impact data or shares on the drive.

Pressing the pin reset button while the drive is powered resets:

• User Password (default = none/blank).
• Network Settings (default = DHCP)

Steps

1. Power it on.
   Wait until the LED is Solid Green.


2. Insert a paperclip or pin into the reset button slot on the back.


3. Press and hold down the reset button for 4 seconds.
   Release it.
   The reboot can take up to 5 minutes to finish.
    

   My Book Live	My Book Live Duo



4. Access the dashboard.
   
   Need more help?
   • Answer ID 11525: Steps to Access the Dashboard on My Book Live and My Book Live Duo
   • Answer ID 5322: Learn About the LED Behavior on a My Book Live and My Book Live Duo
   • Answer ID 31607: How to Access My Book Live When Connected Directly to a Computer