WELCOME TO WD SUPPORT

Ask a Question

(* Required Field)

If your WD My Passport part number starts with WDBKVX, click here

If you have Western Digital PC SN520, click here

If you have Western Digital PC SN720, click here

If you have WD ReadyView click here

  • In an effort to provide fast and accurate service we request the following :
  • A photo of both front / back of the product and proof of purchase.
  • A detailed summary and description of your question.
Required for My Cloud and recommended for other products to ensure prompt assistance (18 chars max)
Loading
Only .gif, .jpg, .pdf, .png, .tiff formats are allowed
Maximum file size is 1MB
(100 chars max)
(2000 chars max)
In order to ensure a timely response from us, please make sure that you have provided a correct email address. Please also make sure to check your SPAM / JUNK / SOCIAL / PROMOTION folders for our reply to your questions / inquires.

By clicking on "Submit", I represent that I understand and agree that the information submitted in this form will be transmitted to and stored by Western Digital in the USA and other countries outside of the European Economic Area and that Western Digital will process and store the information, including any updates to my information, in accordance with the Western Digital Privacy Statement.