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    Data Lifeguard Diagnostic for DOS
    File Size: 224 KB
    Version: v5.27
    Release Date: 10/2016

    Description
    Data LifeGuard Diagnostics is designed to test the physical condition of your hard drive. This utility is designed for drivers larger than 8.4 GB with model numbers starting with WDxxx. This program is designed to work only in a DOS booted environment.
    Supported Operating Systems
    • DOS
    Instructions
    1. Download the dlgdiag_x_xx.zip.
    2. Create a DOS bootable USB following these instructions.
    3. Boot from the USB. Make sure that your boot order in your Bios is set to boot from the USB drive first.
    4. At DOS prompt type dosdlg.exe to run the program.
    5. You will see the following options:
      • SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on.
      • QUICK TEST - This option tests your drive quickly for any major physical problems. (Please note: Although this option is safe and does not alter the data on your hard drive, Western Digital recommends that you have a current backup of your data).
      • EXTENDED TEST - This option checks your drive thoroughly and it can repair any correctable errors. (Please note: Although this option is safe and does not alter the data on your hard drive, some data loss may occur, depending on the errors found and the errors corrected. Western Digital recommends that you have a current backup of your data).
      • WRITE ZEROS TO DRIVE - The Write Zeros option, wipes all data off your drive. This option used when your data is no longer usable or recoverable. If you no longer need any data from your drive and would like to start over, run this option to set your drive to an as new condition. NOTE: Please make sure that you have selected the correct drive to perform this function on as once ran, no data will be recoverable.
      • VIEW TEST RESULTS - You can see the results of the test you just performed
      • PRINT TEST RESULTS - Test results can be printed with this option. USB printers are not supported
      • LOG FILE OPEN/CLOSE - You can access the log file which is generated automatically
      • ENTER AND PRINT RMA INFORMATION - Information pertaining to each drive tested can be customized and printed with this option.
      • HELP - Brief descriptions of each option in addition to explanations of error codes are available in this option.
      • QUIT - Reboot your system once you have completed the selected tasks
    6. Select the task you wish to perform.
    Data Lifeguard Diagnostic for Windows
    Data Lifeguard Diagnostic for Windows has been DEPRECATED and replaced with the Western Digital Dashboard utility. Data Lifeguard Diagnostic for Windows is no longer supported. Please use the Western Digital Dashboard utility available at https://support.wdc.com/downloads.aspx?lang=en&p=279
    File Size: 606 KB
    Version: v1.37
    Release Date: 2/27/2020 | Release Notes

    Description
    This is a Windows version of the Data LifeGuard Diagnostics. It will test WD internal and external drives. In additional, it can provide you with the model and serial of WD drives attached to the system.
    Supported Operating Systems
    • Windows 10
    • Windows 8 32/64-bit versions
    • Windows 7 32/64-bit versions
    • Windows Vista 32/64 bit versions
    • Windows XP 32/64-bit versions
    Instructions
    1. Download the Windows Data Lifeguard Diagnostics, WinDlg_vx_xx.zip
    2. Extract and run the program, WinDlg_vx_xx.exe. If running Windows Vista (or later), you will need to Right-Click on the WinDlg_vx_xx.exe file and choose to Run As Administrator.
    3. Read and accept the license agreement to continue.
    4. On the main program screen, there are two windows. In the top window, you will see the drives in your system that are available for testing. The model number, serial number, capacity, and SMART status of each drive will be displayed. In the bottom window, the partition information for the selected drive will be displayed.
    5. Highlight the drive and select the icon on the top row to test or run SMART status.
    6. When you select the run tests icon, the 'DLGDIAG - Select an Option' window appears.
    7. You will see the following options:
      • QUICK TEST - performs SMART drive quick self-test to gather and verify the Data Lifeguard information contained on the drive.
      • EXTENDED TEST - performs a Full Media Scan to detect bad sectors. Test may take several hours to complete depending on the size of the drive.
      • ERASE - writes zeros to the drive with options of Full Erase and Quick Erase. File system and data will be lost.
      • VIEW TEST RESULT - displays the latest test results.
    8. Select the test you wish to perform and click the Start button.
    9. When the test completes, you will be notified with a pass/fail message. Click the Close button.
    Acronis True Image for Western Digital
    File Size: 800 MB
    Release Date: 02/15/2021 | Release Notes

    Description
    Acronis True Image for Western Digital software delivers easy, efficient, cyber protection, integrating award-winning backup with an AI-based defense against ransomware and cryptojacking attacks. Acronis True Image for Western Digital backs up everything from operating systems and applications to settings and individual files, with support for both PC and Mac machines.

    Download of this software provides a 5-year license to use it with your compatible drive. This software is available only under a limited time offer and must be redeemed by download and install within 90 days of purchase or by December 31, 2023, whichever is earlier. This offer may not be combined with other offers and is subject to change. Terms and conditions apply.
    Supported Operating Systems
    • Windows 10 (all editions, including May 2019 Update, except for Windows IoT edition and Windows 10 LTSB)
    • Windows 8.1 (all editions)
    • Windows 8 (all editions)
    • Windows 7 SP1 (all editions)
    Instructions

    Use of this software requires download and installation to a system connected to at least one of the compatible Western Digital (WD, SanDisk, G-Technology) storage products. When using with the My Cloud NAS products, the software must be running from an operating system on the same local network.

    The installation procedure is straightforward.
    1. Download the .zip file that includes both the executable file as well as the User Guide.
    2. Extract the .exe file and the User Guide.
    3. Run the executable file and follow the on-screen instructions.
    Acronis True Image for Western Digital
    File Size: 270 MB
    Release Date: 02/15/2021 | Release Notes

    Description
    Acronis True Image for Western Digital software delivers easy, efficient, cyber protection, integrating award-winning backup with an AI-based defense against ransomware and cryptojacking attacks. Acronis True Image for Western Digital backs up everything from operating systems and applications to settings and individual files, with support for both PC and Mac machines.

    Download of this software provides a 5-year license to use it with your compatible drive. This software is available only under a limited time offer and must be redeemed by download and install within 90 days of purchase or by December 31, 2023, whichever is earlier. This offer may not be combined with other offers and is subject to change. Terms and conditions apply.
    Supported Operating Systems
    • macOS Big Sur 11.0
    • macOS Catalina 10.15
    • macOS Mojave 10.14
    • macOS High Sierra 10.13
    • macOS Sierra 10.12
    • OS X El Capitan 10.11
    Instructions

    Use of this software requires download and installation to a system connected to at least one of the compatible Western Digital (WD, SanDisk, G-Technology) storage products. When using with the My Cloud NAS products, the software must be running from an operating system on the same local network.

    The installation procedure is straightforward.
    1. Download the .zip file that includes both the executable file as well as the User Guide.
    2. Extract the .dmg file and the User Guide.
    3. Double-click the Acronis True Image setup file (the file has a .dmg extension).
    4. Drag the Acronis True Image icon to the Applications folder.
    5. Run the installed program.
    6. When prompted, provide administrator credentials and follow the on-screen instructions.
    Model #InterfaceForm FactorRPM ClassCapacityCacheCompatibility
    WD60EZAZSATA 6 Gb/s3.5 Inch54006 TB256 MBWindows/Mac
    WD60EZRZSATA 6 Gb/s3.5 Inch54006 TB64 MBWindows/Mac
    WD50EZRZSATA 6 Gb/s3.5 Inch54005 TB64 MBWindows/Mac
    WD40EZAZ SATA 6 Gb/s3.5 Inch54004 TB256 MBWindows/Mac
    WD40EZRZSATA 6 Gb/s3.5 Inch54004 TB64 MBWindows/Mac
    WD30EZAZ SATA 6 Gb/s3.5 Inch54003 TB256 MBWindows/Mac
    WD30EZRZSATA 6 Gb/s3.5 Inch54003 TB64 MBWindows/Mac
    WD20EZBX SATA 6 Gb/s3.5 Inch72002 TB256 MBWindows/Mac
    WD20EZAZSATA 6 Gb/s3.5 Inch54002 TB256 MBWindows/Mac
    WD20EZRZSATA 6 Gb/s3.5 Inch54002 TB64 MBWindows/Mac
    WD10EZRZSATA 6 Gb/s3.5 Inch54001 TB64 MBWindows/Mac
    WD10EZEXSATA 6 Gb/s3.5 Inch72001 TB64 MBWindows/Mac
    WD7500AZEXSATA 6 Gb/s3.5 Inch7200750 GB64 MBWindows/Mac
    WD5000AZRZSATA 6 Gb/s3.5 Inch5400500 GB64 MBWindows/Mac
    WD5000AZLXSATA 6 Gb/s3.5 Inch7200500 GB32 MBWindows/Mac

3TB Internal Drive as 746GB

WD Community | Ok all my problem with the 3.TB WD drive not formatting to it full prudential is solved, it was so easy it was unbelievable all one has to do is convert the Master boot record (MBR) into a GUID par... ...Read more