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Check your Warranty Status

Review your WD warranty status
  • Get device information by inputting the serial number. If you purchased a Data Recovery Plan through Western Digital, your plan details will show in addition to your Warranty status.
  • Maximum of 5 serial numbers allowed and must be separated by a space, comma, semicolon, or colon.
(* Required Field)

If your WD My Passport part number starts with WDBKVX, click here

If you have Western Digital PC SN520, click here

If you have Western Digital PC SN720, click here

If you have WD Purple MicroSD, please click here contact support

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Support Options

  • If your WD My Passport SSD part number starts with WDBKVX, click here
  • If you have Western Digital PC SN520, click here
  • If you have Western Digital PC SN720, click here

Warranty Information

To return a product (RMA) please log into our Support Portal

Find your Serial Number

Internal Drive
External Drive (NAS or My Cloud device)
With all of our network storage drives, you can find the serial number listed under "Settings" in the user interface
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