Steps to Setup and Use a My Cloud OS 5 in the Dashboard

Follow the steps to setup a My Cloud OS 5 using the dashboard.

Need more help?
My Cloud OS 5 User Manual

Power On and Dashboard Access

Power on and connect the My Cloud.

Connect the network cable to a router with internet access.
Connect the power cable to the My Cloud and a power source.
Wait for the Power LED to turn Solid Blue.

The setup image will vary per My Cloud model.
The URL in the browser should redirect to the My Cloud Unique Domain Name.

Need more help?
Answer ID 29832: Dashboard URL Redirects to HTTPS Device Unique Domain Name on My Cloud OS 5 and My Cloud Home

Open a web browser on a computer connected to the same router.

IMPORTANT:
Access to the My Cloud OS 5 dashboard is limited to the local network by default.
The computer and the My Cloud MUST BE on the same local network and subnet.

Enter the IP address or URL of the My Cloud in your web browsers address bar or the product URL for the model used to access the dashboard and setup process.

IP Address

Device URL

	Windows	macOS
WD My Cloud Single Bay	http://wdmycloud	http://wdmycloud.local
WD My Cloud Mirror Gen2	http://WDMYCLOUDMIRROR/	http://WDMYCLOUDMIRROR.local
WD My Cloud EX2 Ultra	http://mycloudex2ultra	http://mycloudex2ultra.local
WD My Cloud EX2100	http://wdmycloudex2100	http://wdmycloudex2100.local
WD My Cloud EX4100	http://wdmycloudex4100	http://wdmycloudex4100.local
WD My Cloud DL2100	http://wdmyclouddl2100	http://wdmyclouddl2100.local
WD My Cloud DL4100	http://wdmyclouddl4100	http://wdmyclouddl4100.local
WD My Cloud PR2100	http://mycloudpr2100	http://mycloudpr2100.local
WD My Cloud PR4100	http://mycloudpr4100	http://mycloudpr4100.local

Critical:

Perform a 40 second pin reset if the Dashboard login or Setup page does not appear.

Need more help?
Answer ID 29445: How to Pin Reset and System Only Restore a My Cloud OS 5

Dashboard Setup Steps

Select a language from the list.
Click Next.

Review the End User License Agreement.
Click I Agree to proceed.

Enter and Confirm a strong password.
Click Next.

Select a Time Zone from the list.
Click Next.

Click Continue to setup remote cloud access.
Click Skip Cloud Access if remote cloud access is not needed.

Fill out the form and add an email address and password for the Cloud Account.
Click Next.
- Click Sign in with existing My Cloud OS 5 cloud account if an account is already created for any other device such as WD My Cloud OS 5, My Cloud Home or Sandisk ibi.
- Click Skip Cloud Access if remote cloud access is not needed.

Click Agree to share analytics WD.
Click Do not share to not share analytics with WD.

Click Yes to enable auto firmware update. (Recommended)
Click No to not enabled auto updates.

Fill out the form and register the product. (Recommended)
Click Next.
Click Skip to not register.

Click Finish.

Use the QR Code to download the My Cloud OS 5 iOS or Android mobile app.

IMPORTANT:
Indexing will start when the Cloud Access is created for remote access using the web and mobile app.

Need more help?
- Answer ID:29836 My Cloud OS 5 Indexing in Progress Message
- Answer ID:29223 My Cloud OS 5 User Share Indexing