Western Digital Dashboard is software that checks on Western Digital SSD drives in Windows. Tools for checking health, firmware versions and updates are included.
WD is focused on providing exceptional customer experiences with our products. With that focus, from time to time we retire legacy software products that are no longer consistent with WD's customer experience ecosystem.
Support for Western Digital Dashboard has ended and is no longer covered under our software support lifecycle.
However, the alternative software to download and install is Western Digital Kitfox which provide similar features for HDD drives.
Western Digital Dashboard has been updated to SanDisk Dashboard and supports SSD products.
Need more help?
- Answer ID 52335: Western Digital Dashboard End of Support
- Answer ID 52336: Steps to Uninstall Western Digital Dashboard Software on Windows
- Answer ID 51537: Download, Install, Test Drive and Erase Using Western Digital Kitfox
- SanDisk: Software Downloads
The error codes are an output from a self-test from within Western Digital Dashboard.
Error Codes for SATA Drives
 |
Retest after checking connections and replace drive if error repeats. |
| Error Code | Definition |
|---|---|
| 0 | Success. |
| 1 | The self-test was stopped by the host. |
| 2 | The self-test was stopped with a hardware or software reset. |
| 3 | A fatal error occurred while the controller was doing the device self-test process. |
| 4 | The self-test failed with an unknown test element. |
| 5 | The self-test failed with the electrical element. |
| 6 | The self-test failed with the servo or the seek test. |
| 7 | The self-test failed with the read element. |
| 8 | The self-test failed and the device may have handling damage. |
