Description
Error Code - 8 File system verify or repair failed in macOS happens.
This means the file system on the drive is corrupt.
Disk Utility could not fix it.
Resolution
View the Use of Third-Party Software or Websites disclaimer.
Western Digital Support cannot help with third-party software or hardware.
Safe Eject
USB drives and memory cards should be safely removed.
Need more help?
- Answer ID 21880: Steps to Safe Eject and Remove External Drives on Windows or macOS
- Answer ID 16458: Consequences of an Unsafe External Drive Removal
Reboot Computer
Reboot the macOS.
Need more help?
Apple Article: Shut down or restart your Mac
Reconnect Drive
Connect it directly to macOS.
Do not use a USB hub.
Check and Repair Drive
Need more help?
- Answer ID 14800: How to Check External Drive for Errors or Failure using macOS Disk Utility First Aid
- Apple Article HT210898: How to repair a Mac disk with Disk Utility
Third-Party Data Recovery
Need more help?
Answer ID 50200: Learn About Data Recovery for Drives Used with macOS
Data Recovery Service
IMPORTANT:Western Digital does not provide data recovery services.
Contact one of our Data Recovery Partners.
Any agreement you may reach with the service provider is a matter between you and the service provider.
Western Digital makes no warranty, express or implied, regarding the services provided by the service provider, including but not limited to, any warranty regarding the quality or reliability of services performed by it.
Your selection of the service provider is at your own risk. Western Digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to any loss of data contained on a Western Digital hard drive.
Need more help?
Western Digital Warranty Policy
Warranty Replacement
Failed products should be replaced if under warranty.
Need more help?Answer ID 10336: Steps to Get a Warranty Replacement, Power Supply, or USB Cable
